TERMS OF SERVICE
TERMS OF SERVICE EFFECTIVE DATE: December 26, 2020 Mitchell's Merch, LLC. (“We” or “Mitchell's Merch”) is the operator of the website located at www.2020filmz.com (the “Website”). This Agreement governs your use of the Website and your purchase of any products from Mitchell's Merch (the “Products”).
THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW OR IF YOU OPT-OUT. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE.
User Obligations By downloading, accessing, or using the Website, you represent that you are at least eighteen (18) years old or the legal age of majority, whichever is greater, and you are agreeing to these Terms. You also agree to abide by all applicable local, state, and national laws and regulations with respect to your use of the Website. You further represent that you shall at all times provide true, accurate, current, and complete information (and updates thereto) when submitting information to Mitchell's Merch through the Website. You shall only use the Website as permitted by this Agreement, and you shall not use the Website or the Content for any commercial, political, obscene, illegal, or inappropriate purpose. Mitchell's Merch reserves the right, in its sole discretion, to terminate your access to the Website for any or no reason. If you register for an account on the Website, you may be required to designate an email address and password, and there may be additional requirements as designated by Mitchell's Merch from time to time. You agree to assume all responsibility concerning your use of the Website, including all activity occurring through your password (and related account access). You shall immediately notify Mitchell's Merch if you suspect or become aware of any loss, theft, or unauthorized use of your password.
Purchases through the Website All purchases made through the Website are subject to our acceptance. This means that we may refuse to accept or may cancel any transaction, in our sole discretion, and without liability to you or any third party. The Website does not permit orders from dealers, wholesalers, or other customers who intend to resell items offered on the Website. Mitchell's Merch expressly conditions its acceptance of your order on your agreement to these Terms and to all additional terms and conditions that are provided to you on the Website that govern your purchase of certain Products. By ordering Products through the Website, you agree to provide true, accurate, current, and complete information. Mitchell's Merch reserves the right without prior notice to discontinue or change specifications and prices on Products offered on and outside of the site without incurring any obligation to you. Prices and availability are subject to change without prior notice, and Mitchell's Merch reserves the right to revoke any offer to correct any errors, inaccuracies, or omissions. Mitchell's Merch wants you to be satisfied with your purchases from this Website. If you wish to return a product, please review our Online Return Policy and Store Returns Policy, which are incorporated herein by reference.
Mitchell's Merch Return Policy:
Contact Mitchell's Merch Support: If you have an issue with your order, contact Mitchell's Merch Support directly within 30 days of product delivery. Provide a detailed description of the issue, along with relevant photo or video evidence.
Issue Evaluation: Mitchell's Merch Support will investigate the matter to determine if you are eligible refund. Some issues may not qualify for refunding.
Mitchell's Merch does not hold inventory or perform printing. The quality of production depends on the third party entity. By making a purchase you are agreeing that you read and understand these terms and conditions.
Conflict Resolution: Users must contact Mitchell's Merch Support for conflict resolution.
Damaged, Defective, or Incorrect Items: If you received online items that are damaged, defective, or incorrect, please contact our customer service
Non-refundable Products: Products are unique and made to order, making them non-refundable. Incorrect shipment details or customer errors cannot be held against Mitchell's Merch.
Request Changes: Requests for certain order details changes, such as address or delivery method, can be submitted. Mitchell's Merch Support will evaluate and inform you of any additional costs or feasibility.
Refunds and Replacements: After investigating the issue, Mitchell's Merch Support will determine if your product is faulty. Refunds or replacements will be issued at their discretion, typically in the form of credit to your Mitchell's Merch balance. Lost orders, incomplete deliveries, and shipping delays are subject to individual investigation.
Mitchell's Merch reserves the right to define, limit, refuse, or reject returns from customers based on the following factors: a history of excessive returns ("wardrobing"), returns of worn/altered/laundered/damaged/missing items, or potential fraudulent or criminal activity. Similarly, we reserve the right to refuse service to any customer or entity for similar reasons. All products are made fresh when you order therefore all sales are considered final and may not be eligible for a refund and will be evaluated on a case-by-case basis. By making a purchase you are agreeing that you read and understand these terms and conditions.